YOUR BRIEF

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Your Product Brief

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General

Definitions, Phrasing and Wording:
“Client” –
You, yourself, your company;
“Company” –
I, we, my company;Work and Fees
“PO” –
Purchase Order

  1. Unless otherwise arranged, an upfront deposit of 50% is required before any work commences. The rest is payable as and when those invoices are raised and presented. Only Once the final invoice is paid, will final work be handed over to the Client. Please note the Company would need the deposit to cover any initial costs that go into the design process.

  2. The upfront deposit secures the Company's hours and assures full attention to your project. This is a non-refundable payment, covering the company in case of any project changes or cancellations once work has commenced.

  3. All estimated prices quoted, whether written or verbal, are for the listed and mentioned services only. Any additional services required to complete a project will be quoted for and charged accordingly. Deliveries and couriers are additional.

  4. An agreed upon Invoice, preferably with a PO (Purchase Order) number and project value will need to be raised by yourself for the full quoted and agreed amount before work can commence on any job. A separate PO may need to be raised for any extras such as distribution, storage, deliveries, or postage.

  5. All work is billed either monthly or on completion of project stage, or the relevant hourly charge as previously agreed.

  6. Please note any and all work rendered remains property of the Company until any and all costs have been covered. Thereafter the work will become property of the Client.

  7. All estimates are based on expected or agreed design time and include two sets of authors corrections where alterations are called for by the Client, or if additional changes are required by Client.

  8. Where there is a change of brief, the Company will inform the Client in advance of any extra costs likely to be incurred.

  9. All projects are planned to an agreed schedule. Non-adherence to this schedule by the Client may result in compromising final delivery deadlines. If this is likely to occur, the Company will advise the Client as soon as this becomes evident and suggest an alternative solution where feasible. This may incur additional costs.

  10. Should you act as a third-party organisation, you become liable for payment of all the work.

  11. Whilst every effort will be made to achieve agreed delivery, the Company cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of any work which is outside of our control.

  12. Please note, by receiving these documents or accepting the tick box it means that you have read it and agree to these terms should we move forward.

  13. For all new Client’s, payment for the full or part amount may be requested in advance of commencement, as agreed between parties. For any subsequent invoiced work, the Company must receive full payment not later than 7 days after the date of Invoice.

  14. The Company reserves the right to make a surcharge of 12% per month interest to accounts that are not paid by this time.

  15. The Company is a COD business and do not run credit accounts. Once a client has agreed to the Company's current Terms and Conditions, the company shall invoice in project stages e.g. Stage 1 Conceptual Design, Stage 2 Detailed Design and Design Development etc. Upon stage completion unless where exceptional terms have been agreed with the client.

  16. The Company reserve the right to invoice for any disbursements for part works carried out including third party costs incurred on a project should the project be unable to be completed for any reason or has been delayed/put on hold by the Client for a period of 4 weeks or more then stage invoicing will occur.

  17. In good faith, the company would hold any supplied files, originals, and materials for a period of up to 4 months.

  18. Unless otherwise agreed, The Company bases costing on a per hour rate of €40 Euro. This is how we assign a certain amount of time to a project.

  19. The Company reserves the right to remove any work done that has not been paid for after a two-month period, without prior notice or warning.

 

 

Intellectual Property

  1. Resumption of works on the project would be completed according to the original schedule of costs so long as the project specification remained unaltered and provided rates have not changed.

  2. Disbursements on behalf of any client may result in a request for payment in advance from the client as and when required.

  3. All creative work produced and devised during a project(s), creative, digital, software files and related correspondence remain the property, physically, intellectually and in copyright, of the Company until full payment has been made and reflects on the Client's account, and all project costs have been cleared.

  4. Once final proofs/materials have been signed off, the Company cannot be held responsible financially or otherwise for any errors relating to production, programming, or any end product.

  5. It is the responsibility of the Client to ensure that all materials supplied to the Company (including, but not limited to images, diagrams, logos, videos, data, as well as intellectual property in other media), must come from the Client and have the relevant copyrights, licenses and permissions for use in the commissioned project.

  6. The Company will not accept responsibility/liability for infringements caused by any wrongly supplied materials, measurements, or calculations. We are accustomed to working with “Metric” calculations https://en.wikipedia.org/wiki/Metric_system.

  7. Unless otherwise stipulated we do not take any responsibility for your SEO unless there is an agreement and SEO is quoted. This remains your responsibility if you chose to have a website designed.

  8. The Company reserves the right to commission freelance support or outsource any job if it is felt it is in the best interests of the Client. Any outsourced job remains the property/responsibility of us and such services are deemed to be carried out (indirectly) by us.

  9. As part of larger projects which involve 3rd parties commissioned directly by the client, the Company will not be held responsible in any way for services not carried out/managed directly or indirectly by the Company.

  10. Advice of any loss, quality or damage issues must be reported to the Company within five clear working days of delivery and receipt (whether be printed or digital) and any claim in respect thereof must be made in writing to the Company within 3 working days thereafter.

  11. The Company shall not be liable in respect of any claim unless the aforementioned requirements have been complied with.

  12. In the event of any bona fide dispute or difference arising between the parties in connection with the Contract (excluding any dispute relating to non-payment of the Charges, for whatever reason), the parties shall attempt to resolve such dispute or difference in good faith or by mediation. It is the responsibility of the Client to inform the Company immediately of any issue that may lead to a dispute (including but not limited to quality, service, cost, deadline), without such information, no disputes will be entered into.

  13. Every endeavour will be made to deliver the correct printed quantity ordered, but estimates are conditional upon margins of 5%. The Company reserves the right to change/alter ordered amounts in the Clients best interest. Whilst taking every care to protect all media and correspondence supplied, the Company cannot accept liability or be held responsible financially or otherwise for any loss. Disputes will not be entered into.

  14. The Company cannot guarantee the Client exclusivity of any strategy, design or other intellectual property provided.

  15. Therefore, the Company will not accept liability for any alleged claim from the Client or any Third Party as the result of unintentional similarity in part or whole of a Third Party's copyright protected or registered trademark or brand, design, identity, strapline, colour/color usage, image style and content, product or otherwise.

  16. It remains the Client's responsibility to seek copyright protection if desired for any creative/intellectual property provided to the Client by the Company.

  17. If at any point during the design or development cycle a client wishes to cancel, they may do so but will be invoiced an amount that the company deems to be fair and reasonably proportioned to the amount of work completed on the commission and further compensatory charges for booked design time or production time or machine time or any other supply costs accruing.

  18. The Company reserves the right to the addition of our Company credit on printed or digital projects unless instructed otherwise by the Client and, to the use for self-promotion any work carried out for the Client.

  19. The Company reserves the right to use both initial creative concepts and final approved design work for the purposes of the Company's marketing activities (both online and offline) unless otherwise requested/agreed with the Client.

  20. Terms and Conditions may be changed at any time without prior notice to its clients. Notification will be sent to all clients at the time of the Terms and Conditions alterations.

  21. The Company shall be under no liability if it should be unable to carry out any provision of the contract for any reason beyond its control including (without limiting the foregoing), Act of God, Legislation, War, Act of terrorism, Fire, Flood, Drought, Failure of power supply, Disease or Illnesses, Lock out, Strike by employee's in contemplation of furtherance of dispute or inability to procure materials required for the performance of the contract.

  22. During the continuance of such a contingency the Client may, by written notice, elect to terminate the contract and pay for work done and materials used, but subject thereto, shall otherwise accept delivery when available.
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